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Russ Smith

System Manager

 
 

Hanah Lewis

It Manager

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"OSU Helpdesk" phishing emails

OSU has been experiencing an increase in phishing emails disguised as requests from an IT group or support team recommending password resets by a provided link. When receiving these emails please be mindful of the content and do not interact with any links or attachments provided. We have outlined a few rules that can assist if you are uncertain how to deal with these emails.OSU has been experiencing an increase in phishing emails disguised as requests from an IT group or support team recommending password resets by a provided link. When receiving these emails please be mindful of the content and do not interact with any links or attachments provided. We have outlined a few rules that can assist if you are uncertain how to deal with these emails.

Do not click any links in the email regardless of the content.

The OSU system is not designed to allow support teams the ability to see Okey passwords. Support teams are there as periphial support meaning they wait for users to request assistance.

If you are not expecting contact from the @okstate.edu address that sent the email. Create a new message and ask them the original message's validity.

Phishing attempts can disguise themselves as coming from real @okstate.edu email addresses. This does not mean they are safe to open and or click links. If you are unsure if the message is a real email then start a new email to ask the sender.

Forward any phishing attempt email to OSU IT (helpdesk@okstate.edu).

It is best to notify Central IT or Hanah Lewis at hanah.lewis@okstate.edu when phishing emails are received.
Here are thesteps to report a spam/phisihing email to be blocked

 

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